Privacy Policy

By using Bloxademy and its associated platforms, you consent to the data practices outlined in this Privacy Policy. Please read it carefully.

1. DATA COLLECTION AND STORAGE

A. Booking Portal (Trafft Instance)

  • Bloxademy uses Trafft, a secure third-party service, to manage lesson bookings.
  • During account creation and appointment scheduling, the following information may be collected and is accessible to Bloxademy:
  • • First Name
  • • Last Name
  • • Phone Number (optional)
  • • Gender (optional)
  • • Date of Birth (optional)
  • • Discord Profile (optional)
  • • Virtual Signature confirming acceptance of the Terms of Service
  • This data is manually submitted by you during signup.
  • Trafft also automatically logs your IP address for purposes including:
  • • Preventing unauthorized access
  • • Blocking abusive or fraudulent activity
  • When purchasing a service:
  • • An invoice is created with your name, email, and appointment information
  • • A transaction record is generated with a Transaction ID
  • Payment is processed via Stripe or PayPal
  • Payment details are never stored or accessible by Bloxademy

B. Discord Server

If you participate in Bloxademy’s Discord server:

  • The following data is automatically recorded and tied to your Discord account:
  • • All deleted and edited messages
  • • All voice channel interactions
  • • Any use of Discord bots or integrated API features
  • This data is not stored by Bloxademy directly and cannot be deleted upon request.
  • To remove this data, you must delete your Discord account via Discord Support.

C. Additional Notes

To enhance your learning experience, Bloxademy maintains internal educational records, including:

  • Lesson Notes: Topics covered, progress, goals, and strategies
  • Trafft Account Notes: Observations on learning pace, engagement, and other relevant factors

2. HOW YOUR DATA IS USED

Your data may be used to:

  • Manage and schedule lessons using the Trafft booking system
  • Maintain a secure, fair, and efficient learning environment
  • Adapt sessions to meet your personal learning needs
  • Communicate with you about bookings, updates, or payment matters

3. DATA ACCESS AND DELETION

A. Accessing Your Data

You may request a copy of your stored data by emailing:

📧 support@bloxademy.com

B. Deleting Your Trafft Account

To delete your Trafft account:

  • Log in to the booking portal
  • Go to Profile Settings
  • Select Delete Account

This will remove your personal details from Bloxademy’s Trafft system.

C. Discord Data

  • Data collected through Discord cannot be deleted by Bloxademy.
  • For deletion, you must contact Discord directly or delete your Discord account.

4. DATA SECURITY

  • Your data is stored and processed using secure, reputable platforms:
  • Trafft
  • Stripe
  • PayPal
  • Discord
  • Bloxademy takes all reasonable measures to safeguard your information.
  • However, no method of data transmission or storage over the internet is 100% secure, and absolute security cannot be guaranteed.

5. CHANGES TO THIS POLICY

This Privacy Policy may be updated at any time without notice.